Shared Services

The premise behind setting up a shared service is to deliver a uniform and consistent service across the organization, in a multi location and centralized/federated business support environment. We help clients to set-up shared services for Finance and Accounting, HR and other Business Support Services using a blend of BPR, Organisation Design, Technology Assessment and Enterprise Internal Controls.

We believe an effective Shared Service Solution at the very least should deliver:

• Standardized and improved quality of service
• Substantial cost reduction
• Intelligent resource management - especially people, process and technology
• Improved Corporate Governance..

We follow a 4-step approach for Shared Services:

1. Business Study

• High level business study / organization structure
• Analyse current operating model and evaluate options for shared services.

2. Concept Design

• Develop target operating model to meet the organisational objectives
• AS IS process study and analyze process risks
• Technology Assessment
• Identify Process and technology optimization areas
• Design Internal Controls
• Time and Resource calibration

3. Define Target Operational Model

• Define Organization Structure (Positions, Roles , Responsibilities)
• TO Be process design ( including Controls, Process Improvements, technology enablement)
• Define Key Performance Indicators, Segregation of Duty
• Implement Process Testing Templates

4. Implementation

• Enable Resources (interviews, placements, training and implementation support)
• Enable technology (ERP, applications, workflow tools for true multi-org capability on a single instance)
• Project Planning for GO LIVE, Project Risk Management & Business Recovery Policy and Plan
• Post Implementation support.

Be it any part of business (Finance, Accounting, HR, Warehousing, Supply chain, Delivery, etc.,) Pierian professionals will "Consolidate, Streamline & Transform" to deliver standardized, valuable and sustainable solution.